Privacy Policy
Last Updated: 27 July 2025
At Ayurveda Heritage Panchakarma Clinic, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our clinic, use our services, or interact with our website.
🔒 1. Information We Collect
We may collect the following information:
- Personal Information: Name, age, gender, contact details, medical history, and ID proof.
- Medical Information: Health complaints, previous treatments, allergies, prescriptions.
- Digital Information: IP address, browser data, location (when you visit our website).
📋 2. How We Use Your Information
Your information is collected to:
- Provide accurate diagnosis and treatment.
- Maintain health records for continuity of care.
- Schedule appointments and send reminders.
- Improve our services and user experience.
- Send occasional health tips or clinic updates (you can opt out anytime).
👩⚕️ 3. Confidentiality of Medical Records
All medical and personal information shared with us is:
- Treated with strict confidentiality.
- Accessed only by authorized healthcare professionals.
- Not disclosed to third parties without written consent, unless required by law.
💼 4. Data Storage and Security
- We use secure systems to store patient data digitally and physically.
- Information is protected from unauthorized access, disclosure, alteration, or destruction.
- Our staff is trained in data confidentiality protocols.
🧾 5. Consent
By using our services or booking appointments, you agree to the collection and use of your information as described in this policy.
🚫 6. Third-Party Disclosure
We do not sell, rent, or trade your personal information.
We may use third-party tools (like appointment booking platforms or payment gateways), but your data is never misused.
🧑⚖️ 7. Your Rights
You have the right to:
- Access your personal records.
- Correct inaccuracies in your data.
- Withdraw consent at any time (with written notice).
🌐 8. Cookies (For Website Users)
Our website may use cookies to:
- Improve browsing experience.
- Analyze traffic and trends.
- Serve relevant content.
You can disable cookies in your browser settings if you prefer.
📞 9. Contact Us
For questions, access requests, or complaints regarding this policy:
Ayurveda Heritage Panchakarma Clinic
📍 Address: No. 19, Maruthi layout, Virupakshapura, behind Sri Halekote Prasanna Sri Veeranjaneya Swamy temple, Kodigehalli, Bengaluru, Karnataka 560097
📞 +91 96326 16565
📧 info@ayurvedaheritagebengaluru.com
🌐 https://ayurvedaheritagebengaluru.com/